Process description:

1.Products in the process of using any service requirements can call the Fugong Power national unified service hotline (400-000-1628) or contact the regional service hotline you purchased to seek services

2.Technical support engineers in receiving the customer repair fault phone, can be communicated through the phone to guide, to give the initial solution.

3.In the case of telephone communication fails to solve the problem, the actual situation to arrange for engineers on-site service or notify the customer to the designated repair point for repair

4.Customers need to provide the following information when reporting repairs: on-site contact person's name, contact information, machine model, code and fault phenomenon, etc.

5.Regardless of which way the service, the ultimate goal is to help customers solve problems before the service is considered complete.